Thank you for your understanding and patience during this time. The information below is to help you plan ahead in preparation for your Video Visit. There are 2 items that will need to be completed prior to your visit.
Step 1: Registration: (Phreesia)
2-3 days prior to your visit, you will get a text message and email link to complete your Phressia registration. This is our online check-in, to review your demographics, insurance information, consent to treat for your video visit. (This is the same thing as the Orange pad that we give you in office to verify your information)
Step 2: Video Visit
Once you complete your Phreesia check in, you will automatically be put in queue to receive a link for ZOOM. 15-20 minutes prior to your virtual visit, you will receive a link from Phreesia to verify your identity, then you will receive your ZOOM link. Once you enter the virtual room via your ZOOM link, you will be in a waiting room for you provider. DO NOT EXIT your ZOOM waiting room, otherwise you will not be able to re-enter the ZOOM waiting room.
**IMPORTANT** *If you are Diabetic and have not uploaded your DEVICE you will be required to move your appointment to IN OFFICE or reschedule to IN OFFICE visit.*